Welcome to Majesty! At majesty.com.bd, we aim to deliver your orders securely, quickly, and with full transparency. By placing an order on our website, you agree to this Delivery Policy.
1. Delivery Coverage
We deliver products to all districts and cities across Bangladesh (urban and rural areas) using trusted courier partners.
2. Order Processing
- Once you place your order and payment is confirmed, our team processes your shipment.
- Orders are usually prepared and handed over to our courier partner within 24–48 hours of confirmation.
3. Delivery Timeline
Estimated delivery times (may vary based on location and courier services):
- Inside Dhaka City: Delivery typically within 2–4 business days
- Outside Dhaka (rest of Bangladesh): Delivery typically within 3–7 business days
These timelines apply in normal situations; extreme weather, public holidays, or courier delays may extend delivery times.
4. Delivery Charges
- Delivery charge is calculated at checkout based on zip code and shipping option selected.
- Some promotions (e.g., free shipping for orders above a certain amount) may reduce or waive delivery charges.
5. Cash On Delivery (COD)
- COD may be offered where available.
- COD orders may require a small additional service charge depending on the delivery location.
6. Order Tracking
Once your order ships, we will send you a tracking number via SMS or email (if available), so you can check your parcel status with the courier partner.
7. Delivery Requirements
- Please make sure your delivery address, contact number, and recipient name are correct.
- If the delivery attempt fails due to incorrect address or phone number, additional charges may apply for reshipment.
8. Receiving Your Order
- When your package arrives, please inspect the parcel before signing.
- If the package is damaged, don’t accept it without noting the issue with the rider and contact our support immediately.
9. Delay Notifications
If there will be a delay in your delivery, we will try to contact you by phone or email to notify you of the situation and updated delivery schedule.
10. Contact & Support
For any delivery questions, tracking help, or support:
📞 Phone: 01918312615
📧 Email: info@majesty.com.bd